Customer Testimonials
The service department and management at this location is trash cut corners and lie about work that is being done. Before transferring over to this new location there was trust and exceptional work being done now it appears as they’ll do anything to keep the light on. In so many words when I brought to attention that I was still having issues with my vehicle their mgr stated I should know that high performance vehicles brake system are trash and are suppose to squeal down the road as I break. They do not know what they are doing nor ... Read More DealerRater - Jun 19, 2025
I do not recommend purchasing any car from Land Rover Dealership at North Dade - especially if you are an out of state buyer. It's been 70 days since I purchased expensive Range Rover from this dealer and they have not applied for car registration yet (after collecting $15k as applicable taxes/fees). I live in California and the temporary Florida tag expired 3 weeks ago. Every time I call, they apologize and say temporary tag will be sent out but I have not received so far.
I paid $155k in total and the car is sitting in my driveway for ... Read More DealerRater - Aug 29, 2024
my 2020 defender has been i9n the service center for over 130 days for a part!!
Just took delivery of our new 2024 Range Rover Sport and the experience was perfect. Yuri is an outstanding salesperson, and he made the entire purchasing and delivery of the vehicle the best car buying experience thus far! Great Job, Yuri!!
Do not expect luxury car owner treatment so far RangeRover service SUCKS. Keep you posted.
Service department is unethical. Needed to replace a running board on my 2018 Range Rover Sport. The service tech reported back that the cost to do so would be $10,000 because the running boards had to be purchased as a set. He said the labor was minimal, but that the majority of the cost associated with this repair was the parts from Land Rover. Did research and found the deployable running board package (from Land Rover) was $928.00 (including tax and shipping). I purchased this vehicle for nearly $100k and would have expected better customer service. Now I have to spend my time ... Read More DealerRater - Nov 2, 2022
We bought the 2022 F-Pace car from JAGUAR NORTH DADE in Florida!
This is a fantastic business that's been serving our community with excellent service for many years. They specialize in high-quality, unusual, and unique imports. They have a reputation for outstanding quality, honesty, and integrity. Pricing on the cars and trade-in was fair, the buying process is easy, and we left with a great deal on our new car. Specifically, we want to extend our thanks to the General Manager Mr. Danny Palenzuella, who personally helped us to resolve the minor issues after we already purchased our car. Our ... Read More DealerRater - Sep 9, 2022
They just ripped off my wife who went in to have brake pads done on her 2019 Land Rover Discover and that replaced rotors and drum and charged over $2500. DO NOT USE THEM. the took the car on Friday and didn't return it until Monday with little communication about what was going on.
WARNING! Avoid this dealership. Brought my car in for routine maintenance and they attempted to charge me over $3500 in unnecessary work. Left immediately!
Crooks!! Will not help you or give you 100% unless you gave a lot or money or perfect credit. Which is not reality. Will never go there again!! Very bad for such a large dealership. Very unhappy.
Do not go near these people! I had a battery issue with my 2009 Jag XK. Spoke with Jaguar service and gave them all the car's data, including year. "Send it over!" they told me. Had it towed there. Hours later, I receive a voicemail from them informing me that they do not service Jags over 10 years old and to tow it out of there. Yikes! This dealership should be avoided at all cost. They should move to Iran or somewhere that replicates their attitudes towards their cars, I bought my car there NEW! BEWARE!!!!!!!
I was in the market for a Range Rover Sport when i stumbled upon a Land Rover Dealership out of Miami, German was my salesmen he was professional and efficient, can't get any better than this, very knowledgeable agent and easy to deal with. He explained everything to me and no surprises at the end. Actually the bill came out less than i expected. I wouldn't go to another dealership just because he makes the whole process flowless. Definitely this employee is an asset to Land Rover North Dade
I wish there was a rating less than 1 star. Without even inspecting my vehicle they tried to force me to buy services I did not need and my car was not due for. When I refused and explained to them that those services were already performed 10K miles ago, they then told me that if I didnt get what they were selling they would not reset my vehicles service indicator and it would keep flashing in my face! How petty! I went in for an oil change and tire rotation. They tried to sell me brake fluid replacement, cabin air ... Read More DealerRater - Jan 15, 2022
Danny send me incorrect part. I returned it back for full refund but received check in the mail. Check was only for $72.21 and it was on different person name, not mine! I called their office, Danny Rizo picked up the phone. He was very rude and unprofessional, he told me "not my problem, that's what you gonna get" and hanged up the phone. I left multiple voicemails he never called me back, and when I reach him Danny disconnects the phone. Ridiculous! I will be disputing the transaction with my bank!!
I was in the market for a pre owned vehicle, this was my first out of state purchase and it was even easier then going to your local dealership. My sales rep German was the best! He acceded my expectations, not only he was up front with the condition of the car but he got to fix all the things he has pointed out to me, if you are looking for a pre owned vehicle give him a shot you will be amazed on how easy the process is. -Scott
Do not buy a vehicle from this dealership. We purchased a 2018 Range Rover sport sigh unseen. Trusted the sales rep and he told us there was absolutely no dents, dings, scratches, etc on this car. Our transporter went to pick it up, we are friends with him and he called and said this car is no good. There’s plastic hanging off of it, huge paint chips, CURB RASH ON EVERY SINGLE RIM....the worst I’ve seen. A scratch about 7 inches long across the top of it that Stevie Wonder could see. He told us he didn’t notice ... Read More DealerRater - Feb 25, 2021
Be warned about their service department. They charge you triple the cost of anywhere else. It's a big scam. No loaner's. Nothing like any of the other luxury car brands. You get bottom level service from them. They don't respond to any requests via phone or email and it's because they want to get you in there and let the repair scams begin.
I brought my 2019 F-Pace for the first yearly service to Warren Henry Jaguar on Friday July 10th 2020 thinking that my car would be in good hands. After picking up my car the next day, I decided to check the Jaguar app that was installed on my phone the day I bought the car and found out that my car was taken for a joyride when it was in possession of Warren Henry Jaguar Service Department. After contacting my service advisor, he said he would find out what happened and would get back to me. Few days later after receiving no ... Read More DealerRater - Jul 27, 2020
My name is Diego Gómez, On June 1, 2020 I took my Range Rover for service at Wareen Henry dealer service on North Dade. I was extremely pleased with the service and efficiency provided to me by service advisor Gustavo Palacios. Not only he helped me and was able to take care of my issue with a technician within few minutes. But his demeanor was courteous and professional.
I purchased a CPO Range Rover Evoque last Saturday. I could not be more disappointed with my total experience At Land Rover North Dade. I live on the west coast of Florida and had spoken to the sales person about coming to see the car. When I arrived hey were not readily available, as well as when I was ready to purchase I was waiting on the finance department. Overall, I liked the car and thought my poor sales experience was still worth the purchase. The car is under 8,000 miles and I was told it went through a 365 point inspection. ... Read More DealerRater - May 8, 2020
I have been a luxury car owner for some time. I have leased a Bentley and purchased a gently used Range Rover from the Lambo dealer. My lease was up on the Bentley and the Range Rover I purchased was five years old. I say all that to say that I have dealt with several luxury car dealerships and they go beyond the level of service.
I decided to lease a new 2020 Range Rover from Warren Henry and the level of service has been disgraceful.
I e-mailed the website first, some one called me the same day and said a ... Read More DealerRater - Mar 28, 2020
I went to this dealership for service. I was having trouble with the shifter handle. I could not get out of park gear. They said I need a new shifter. I paid them and they return the car to me with a warning light on in the dashboard. The eco-start was not working. It was fine when I brought the car in for service. They took the car back kept it in the shop for two days and told me it needs a new battery and wanted to charge me for the repair. It went fine they worked on it ... Read More DealerRater - Nov 16, 2019
On Sunday 09/15/2019 I had my 2016 XF towed from my driveway because in wouldn’t start. I was informed that the closes dealer was Warren Henry in Miami only 10 minutes away. I figured that All Jaguar dealer were the same and would offer the same quality of service my dealer did (The Collection) in Coral Gables. Boy was I wrong!! First it took two days for them to even look at my car, and when I would ask for a loner the service agent Oscar would advise me no cars were available. After the third day I found out that if ... Read More DealerRater - Sep 23, 2019
May 24, 2019 Service appointment
I made a service appointment for my 2019 Land Rover Sport inControl software upgrade to be performed on the radio two weeks ago. the day before my service appointment, I received a text and phone call from Warren Henry Land Rover customer service reminding me of the appointment. After sitting in the the lobby for 20 minutes the service rep directed me to the adviser’s office who told me that they will not be able to look at my car for another week because they are over booked. I asked her why they made my appointment for today. ... Read More DealerRater - May 24, 2019
Made an appointment for my 2018 Jaguar F Pace after being told to have a seat in the lobby my service rep will be right with me I was then called to the office by the service consultant who ask me if I bought my car there I told him no he then ask how do I plan to get home because my car won’t be done for a few days I then ask if they have a loaner he told me not for me but for customers who bought their car with warren Henry I told him I bought 2 ... Read More DealerRater - Mar 7, 2019
BUYER BEWARE Worst dealership i have encountered in 30 years Today services (check engine light) - it would take take 7-10 days as they are really backed up. Why then are u making appointments, NEVER AGAIN this is the 3rd time i have had a bad experience with them in the last 6 months - BOTH service and Sales - stupid me did not learn from my past experiences
DO NOT BUY FROM THIS DEALERSHIP!! They are liars and don't respect their loyal customers. I was called because my new car was ready to pick up, went there made all the paperwork and the manager showed up in the last minute and said that the care was sold to someone else. They didn't care. They didn't do anything to address the issue. TERRIBLE CUSTOMER SERVICE
After 40 mins. being passed from north Dade Land Rover to south Dade Land Rover trying to book a service appointment I clearly expressed the reason for my appointment. I schedule an appointment to wait and have to deal with Pierre, amongst other times telling me sorry the vehicle has to stay , u can’t wait on it and their is 150 vehicles ahead of u. So I ask then why they made my appointment, so he responds they made a mistake , which is typical. I decide to leave and immediately call north Dade and wet palm Land Rover and they accommodate ... Read More DealerRater - Jan 24, 2019
I went to the service department this morning to change my breakpats w/o an appointment cuz it was and emergency , the next app available is for sep. 26 and I can’t wait is too many days . First they don’t have car available for walkings , and second they don’t chance any part of is not from the manufacture according to the services manager . My question is , this is my car or your car ? Manufacture break are so cheap and they spread a lot of dust. Is not making sense , I DO NOT RECOMENT THIS DEALER SPECIALLY THE SERVICES ... Read More DealerRater - Sep 19, 2018
Lainey was our contact person at the dealership. She was very straight forward with everything. Lainey went above and beyond for us. Had a great experience which is not common at most dealerships. Thank you!!!
Just took my car there for a 35k service. They charge almost 2k for a regular service. 600 usd in parts ( overpriced) and 1.2 k in labor. The Service representative was extremely pushy.
Claudio was great but the car wasn’t ready at the promised time! Other then this no complaints. Got a free loaner and everything was good!
I’ve brokered a few vehicles now through this dealer and I have to say they are a cut above the rest. Great inventory with superb pricing. Reggie at the used center was professional, knowledgeable and extremely accommodating. Reggies many years in the industry really shine with his truly amazing service.
I took my car in at the scheduled time. They gave me a loaner. Everything was perfect. Upon completion my car was brought home. Very happy with the service.
I had a full service maintenance on my 2012 car. It was done within 4 hours. It allowed me to be on time to pick up my daughter from school. We are ready for the new year!
Requested: a basic service/oil change, poorly working a/c, loose plastic panel in cargo space.
I had been told that my car needs a complete service/ tune-up like throttle cleaning etc.(2,500) a new brakes-front and rear(1,000) and a complete a/c unit (4,100). A total of approximately 7,600. Then, I mentioned that I have an extended guaranty from National Care thru Warren Henry.
I was Informed that applying National Care-paying a deductible (100), instead of a new unit (4,100), a used a/c will be installed. I decided to use National Care guaranty. I called them and they told me that (btw. two ... Read More DealerRater - Sep 1, 2018
As far as service goes, Charrica Lewis has been fabulous. Generally speaking my overall dealer experience has been reasonable. I simply will not buy another Jaguar. My car is just 4 years old and I have lost count of the number of times it has needed service. The tires on my car are a nightmare, and I have had to replace the compressor and the fan already. This is, however, not a dealership issue.
Sales person goes out of his way to get ball rolling. Can not comment further as work is now delayed by manufacturers policy on key ordering...
I came in with a problem in my F Pace without an appointment and Claudio helped me to drop my car and give me a loan and fix my car in three days
Neville and Jimmy were able to get my car issues resolved as quickly as possible though lots of red tape was involved. Happy customer! See them for great customer service.
They were very attentive to my needs! Always friendly and polite! They took the time to explain everything on the car to me! Excellent customer service!!
I am a sophisticated car buyer with high end purchases. Getting a Range Rover was made very easy. They gave me a great price and we’re upfront and clear about the whole process. Would definitely recommend
Claudio was great in helping getting my issue resolved. Although a third time was a charm, he ensured that I was satisfied with the end result.
Mr. Carlos is very professional and helpful. Even though what I needed to be done wasn't done, he did all he can to try to fix the problem. Thank you
We had a great experience with Carlos Greco. He was very attentive to our situation and handled our problem in a professional manner. We highly recommend him as a service professional
I just stop by and brought my truck in so that Charrica Louis could have it checked out and not only did she have it checked out she had the problem token care of wonderful advisor would not change her for the world Great person
Damir is wonderful to work with and one of the reasons I always go back to Range Rover. I love my car and very happy with the overall service
It was an enjoyable experience at Warren Henry Jaguar. Shalain was very attentive and had much knowledge of the vehicle I was buying. Very patient and willing to work with the customer. The finance department was great and so was the manager. They even delivered my old vehicle back to my house. I would recommend Warren Henry.
One of best purchase experiences I’ve had, and I’ve bought 15 plus vehicles... The sales person , Monserette, was very accommodating and helped work through all details ahead of my visit. Test drive and paperwork we’re a breeze. Well done!
Fantastic experience at Warren Henry Jaguar/Land Rover North Dade. Sales consultant, Yohan was excellent very nowledgeable and helpful. The financing aspect was very smooth and straight forward. Great overall service.
Damir and the entire team are great. We were in and out in our new car in 2 hours. No hassles. The way car buying should be
Everyone I dealt with was extremely professional. The service provided was amazing. I would highly recommend this dealership to friends and family and will continue to do business with them in the future.
I am giving an excellent review because the service person that takes care of me is patient and caring.Thumbs up to Charrica Louis. Appointments are also in a timely manner
Great service and attention! I would definetly recommend Claudio as a service manager. He is very attentive and his follow up was awesome! Thank you!
The service was excellent. There are very professional they update me in any steps of the service thanks very much I highly recommended this service team from Warren Henry Jaguar.
The Service Department is the best in Florida and Neville is the Best Servive Advisor. He keep me informed of my Range Rover's progress thru its repairs, the cost and estimated time of completion. Then he arranged to deliver it to me. Can't beat that for service anywhere.
This is our first time leasing a vehicle from Warren Henry and I have to say that it was the best experience we’ve ever had. The car was delivered to my home along with the leasing contract. There were no hidden fees and they were true to their word by phone and text message. We highly recommend Warren Henry and will definitely go back for our next vehicle. The salesmen were extremely knowledgeable and believed in us. Experience it for yourself.
Live in central Florida but ended up speaking with North Dade Landrover about a vehicle. Process was seamless, customer service was a 10 out of 10, and we got a great deal on the vehicle. Will be back to this dealership for next purchase.
Service Advisor Charrica Louis is truly a model employee. She consistently makes my service experience outstanding. Her can do positive attitude customer centric focus is what keeps me returning to Land Rover Northdade. She really cares about her customers and always strives for excellence. I was also impressed with her knowledge of the products and services. 😊
I appreciated and was impressed with her attention to my concerns during my recent visit. Ms. Louis went over and beyond to ensure she kept me informed after my leaving the vehicle for repair and ensured I was aware of any delays as it ... Read More DealerRater - Jul 28, 2018
Red Cap delivery and drop off is the Best!! Service advisor Neville Braganza is and has always been fantastic with service and explanation of any issues
THIS DEALERSHIP LIED FROM THE BEGINNING AND THE SALES DEPARTMENT DEFINATELY NEEDS A LOT OF TRAINING. LOTS OF BACK AND FORTH GAMES HERE. THEY TRIED SELLING US A VEHICLE OVER RETAIL PRICE AND UNTIL OUR BANK CALLED THEM TO SAY THAT THE PRICE WAS WAYYY TO HIGH THEY LOWERED IT BY A FEW THOUSAND BUT STILL NEVER MATCHED OTHER DEALERS PRICES THAT WE FOUND AS THEY PROMISED
Bernard Abu-Jowdy was a pleasure to deal with in reaching an agreement on my purchase of a new Jaguar. He was very knowledgeable about the cars and gave honest insight into the vehicles.
As soon as we came in we were greeted and help immediately. Bernard made the whole experience memorable with his positive and friendly personality. He took his time to explain everything and was very knowledgeable of the vehicle I was interested in purchasing. Well definitely come back for our next purchase.?
Made several attempts to schedule service. Person who called did not speak English enough to understand. She got upset because I asked her to repeat and she hung up on me.
I called back. She hung up on me again.
I called a few minutes later. Another person answered and asked where I had purchased the car. When I told her another dealership name, she became very abrupt and didn't have any time slots available for over a week.
This is Not the Jaguar experience we expected. Cannot recommended this dealership for anything, if this is how they treat ... Read More DealerRater - Feb 9, 2017
Bernard Abu-Jowdy and Darjan Miloslavec were the most professional and accommodating sales professionals. This is the 4th experience I've had at this dealership and I keep coming back because its evident that the philosophy and dedication to the customer starts at the top.
I had a issue with my engine and the service department was very patient and assisted me in resolving the issue. Could not be happier.
I have had 3 Range Rover sports and have been using. Landrover North Dade for over 5 years. I can honestly say the service is hot or miss. Many times I bring my car in for a warrantied issue and 1/3 the time it gets fixed property - I have yet to receive a phone call or a loaner from Manager Nestor Alvarez - my car came back from service w the same issue 2 days later and they couldn't produce a loaner and pick up my car for the same service the 2nd time - it's a real inconvenience when you ... Read More DealerRater - Sep 7, 2016
I had been in the shopping around/ decision making phase of the car buying process for around two months. I had narrowed down my top choices- 5 Series BMW and E-Class Mercedes. I decided, however, to at least stop and take a look at the Jaguar line. That is the best decision I ever made. Bernard was absolutely the best. He answered my hundreds of questions, and took time to help me find the vehicle that I was most comfortable with in terms of style, size, and cost. He has even continued to follow up with me nearly a month after ... Read More DealerRater - Jul 22, 2016
Bernard made the difference. Very professional, knowlegeable and guided us throughout the buying experience like no one before. Would recommend Bernard and Warren dealership to anyone who wants to have a great buying experience.
I recently scheduled a routine maintenance appointment for a Saturday. I arrived on-time and had to stand by my car waiting for someone to check me. Eventually an employee told me to go sit in the lounge because check-in's were backed up. After sitting in the waiting area for half an hour (I was told the entire appointment would only take 1.5 hours) with still no check-in the guy next to me says he goth there at 8:00 for a battery change and 3 hours later still no word on his car! I could see where this was going. I walked out ... Read More DealerRater - Jul 11, 2016
The excitement of getting a new car can make anyone a bit anxious, especially when waiting eagerly for the arrival of your new dream car. I must admit, I was extremely anxious to jump in my new ride. I was very happy to know that the staff at Land Rover North Dade understood my anxious excitement. They were very helpful, and kept me well informed about the arrival status. I would highly recommend them! Bernard found me my perfect car, and I couldn't be happier!
I am delighted with my experience at Warren Henry Jaguar North Dade. Bernard was excellent in assisting me through the purchase of a Jaguar. He was friendly and extremely professional which made for a smooth process. It was actually enjoyable. Bernard’s quality of service and attention to detail was most impressive. Even after my purchase I continue to receive the same great service. Everyone at Warren Henry has been a pleasure to deal with. I could not be happier with the level of service and my Jaguar. Thank You! Anthony Williams
Having the experience dealing with the top 3 high end delaerships in South Florida, there is no other sales executive like Damir. His genuine concern is to make the customer happy and put them in a vehicle that best suite there needs. Selling a car is last on his agenda. First is to make the customer feel warm welcome, develop trust and put them in a car that best fits their needs. You dont find this anymore!!! I have been his customer for 10 years.
My experiences at Land Rover North Dade have been fantastic. The service writers are attentive, professional, and cordial, and always do their best to make sure the vehicle's service is done well and in a timely fashion. My most recent service was not "scheduled" and my salesman, Damir Gonzalez, and my service writer, David Morales, worked together to quickly get my car into the shop and me in a loaner . Throughout the next several days and until my vehicle was repaired, I was kept totally informed regarding the repairs needed, the parts on order, and the progress ... Read More DealerRater - Feb 1, 2016
New to Jaguar, my experience in service has thankfully been limited. In that period however, it has been made clear that WH are folks who stand behind their name. Before meeting David Angulo and his service associate, Randy, we had far-less enthusiastic - less effective support offered to us from another dealership service department. WH's commitment to whomever brings their vehicle for service has won the client. We are service and sales-comitted to this dealership now 🙂
Nestor Alvarez is the reason why Warren Henry Land Rover North Dade has the best service department in Florida. I've been coming to this dealership for 9 years. I'm always greeted by Nestor when he sees me...and I'm always asked is everything OK? He his a genuine person.....and makes me feel like I'm part of the Land Rover family at Warren Henry North Dade. I can see he really cares about how his customers well being.... and about their service experience at his shop. I've observed his leadership abilities many a time....and rest ... Read More DealerRater - Jan 16, 2016
This is the 2nd Range Rover that I've owned in the last 8 years and every time I have to get it serviced theirs only one person that I have in mind to get me back on the road again fast. Neville Braganza... I can call him anytime to answer any questions and get me booked so as soon as I reach the dealership, hes already waiting to greet me with a smile and get the paperwork taken care of. Weather if i need a loaner or just waiting I know that I can count on him and his team ... Read More DealerRater - Jan 14, 2016
I OWN TWO LAND ROVERS THAT I SERVICE WITH JENNIFER FARRELL, SHE ALWAYS GIVES ME GREAT SERVICE, ALONG WITH NESTOR ALVAREZ THE SERVICE DIRECTOR, FOUND OUT THEY HAVE SUNDAY HOURS NOW WHICH IS GREAT FOR ME BECAUSE I RUN A BUSINESS AND ITS HARD FOR ME TO GET OUT, THEY HAVE ALWAY BEEN VERY ACCOMMODATING WHEN IT COMES TO GETTING ME IN RIGHT AWAY, I RECOMMEND THIS DEALER TO ANYONE WHO NEEDS SERVICE ON THEIR LAND ROVERS, I HAVE DEALT WITH OTHER SERVICE CONSULTANTS THERE AND THEY ARE ALL EASY TO DEAL WITH.
On August i took my land rover and the estimate they did stated that the oRing needed to be replaced. We had the work done and paid $ 816.80. One week later the same gasoline smell was back. I took my vehicle back and at that point I was told i needed to replace the whole gas tank. I was also told that i was going to only be charged for the parts. Since I had already repaired what they original told me was wrong. I was told that the cost would be $ 2,781.18 for parts only. I decided to call around and ... Read More DealerRater - Jan 1, 2016
Great Dealer / Great People
Bill, Bill, Bill Siemer – Need an high-end luxury car and a great Sales Person with it? Well, head over to Warren Henry Jaguar / Land Rover North Dade and ask for Bill, you won’t regret it.
The dealer is really welcoming and clean, great customer service from the minute you walk into the dealer. Bill our sales person, was recommended by a colleague of my lady and I here from work and let me tell ya’ our friend wasn’t wrong.
From the min we arrived, Bill treated us as family, that is right, family, not ... Read More DealerRater - Mar 25, 2015
Went back for service and again I have to say how refreshing it is to take my car here. Like the delivery service they added . I think it's red cap , very cool !!!!! Thanks Nestor Alvarez and team.
I ordered a 2014 Range Rover Sport with almost all options through Mr. William (Bill) Siemer in January 2014. The estimated lead time was quoted for about 7 months due to the high demand. The car has actually arrived couple of weeks earlier. I received a call from Bill while I was out of town on a business trip, but I have promised him that someone would arrange the payment immediately in my absence. I have never heard from Bill again and few days later when I was back home, I was surprised to learn that Bill and his General Manager Danny Palenzuela ... Read More DealerRater - Sep 13, 2014
Bill Siemer is absolutely the greatest car salesman I've ever met! A true asset to Warren Henry!!! Amazing, knowledgable, honest, 150% service all the way. If you are interested in a Land Rover, make sure you ask for Bill! I'm on my second Range Rover and I will definitively come again for more as long as Bill is there!
I have purchased over 17 cars from the Warren Henry dealership group and over 10 Land Rovers from Land Rover North Dade. Their service has always been excellent on both the sales and service fronts. Every time in service, Nestor Alvarez provides what can only be called a phenomenal service experience with quick turnaround times and exceptional service quality
I had been searching for a very specific Range Rover Sport for months. One finally turned up at Warren Henry/Land Rover North Dade. Tunc Basar was great to work with. He answered all my questions, negotiated professionally, and even picked me up from the airport when I came to pick up the vehicle. Everything in person was as we had discussed with no surprises. Overall, I am impressed by the pleasant buying experience. I would recommend Tunc and Land Rover North Dade to any other prospective buyers!
Purchased a used land rover. Our sales person, Tunch Basar was friendly and informative. He made the purchase process very easy and seamless. I would recommend my friends and family to contact Tunch in the future. Alberto and Kimberly
What I like most is how available times are for me to bring in my Range Rover. I'm treated like family by Nestor Alvarez from start to finish as well as the rest of his great team caring for me. Love the new service center as well. Great work guys!!!!!!!
My family has purchased many Land Rovers here since we moved to Florida in 1999. The comfort level is very high for me as I feel we are well taken care of. I wanted a dealer that would help me when problems occur. They are 100% on target with customer service. Nestor Alvarez is always there to give the right advice and make sure I do not have anything to be concerned with.
This there an award for best dealer?well If there is it needs to go to land rover In Miami. Nestor Alvarez is the service manager there and if you want to be treated like queen, go to him . I think this dealer is número uno in my book,,,,,, great place
I have owned 5 Range Rovers over the years through North Dade Land Rover, and have experienced excellent service through the entire organization, but my most memorable experiences are dealing with the professional service team that is under the leadership of Nestor Alvarez. Nestor and his team go above and beyond to make sure all of my needs are met, plus ensure that I enjoy the high quality of standards that his team offers for Range Rover. The team in North Dade truly makes sure you are a happy and satisfied customer! This team puts the true meaning of service back ... Read More DealerRater - May 10, 2014
I would recommend Warren henry jaguar Service Department(Nestor Alvarez and Robert Severino) to everyboby that owns a jaguar, this guys where great and help me with a problem that the other dealer could no fix, Thank you and I will see you when my next service is due. Keep up the good work!!!!!!!!!!!!!!!! frank Mazara.
The dealer & his employees are awesome. Warren Zinn, the dealership owner, went out of his way to help me select a new Jaguar as a surprise for my husband's retirement day. Danny made a special trip with me, to my husband's place of business to secretly value his car as a trade. Then Mario, flat-bedded the new surprise car all the way to our home (an hour away) complete with a huge red bow atop the hood. My husband was shocked and so surprised. He loved the car. Mario stayed after 9:00pm to explain all the finer ... Read More DealerRater - Jun 25, 2013
I want to thank Alan and Alana as my sales representative. They made the experiece very smooth, fast and simple. Very nice persons to make buisiness with. I will recommend them, no doubt! Patrick at the maintenance department was very helpful and he will listen to all your concerns and walk you through. Friendly environment!
It was a extremely positive experience all around. All the people very pleasent and courteous. The ambiance and surraoundings was first class. I have purchased/leased Volvos at Warren Henry automobiles since 1984 and I will continue to do so in the future god Willing
A great experience! The Warren Henry familys' actions are deeply, rooted in caring about your experience from purchase to car maintainance and service. I encourage you to experience it for yourself. You'll be glad you did!
hope to work with you again in the future!! I enjoy my Jaguar 2011 !!! Thank You SO MUCH EVERYTHING WAS GREAT THANKS LARRY ZINN FOR RESOLVING MY ISSUE AND THANKS LOUSE FINANCE MANAGER FOR HELPING ME
First off let me say I purchased my first Volvo (240GL) from this dealership in 1981 at their old location so I have a history with them but it also says something that after all those years I keep coming back. After discussing the price on the phone with Internet Mgr. Carlos Sacasas, I drove from South Dade to the dealership to purchase the car. There were initially some hiccups in the process but eventually we closed the deal and my wife is delighted with her new Volvo. I can't speak highly enough about Mr. Barditch the sales Director and ... Read More DealerRater - May 1, 2012
At Warren Henry Auto they were awesome and made it such a great buying experience, fun, easy, relaxed, no pressure, making certain that this was the right fit for me. The sales team were honest and sincere, also, straight forward in getting me to where i was comfortable with my payments. They were right in proving to me that you really have to test drive the car to get the real Jaguar experience. I highly recommend if thinking of purchasing a new or used Jaguar, the Warren henry Auto team will provide the very best in customer service.
Wonderful, top notch service from these guys. They've been around for a long time, and you can really see why. I really love the Warren Henry Advantage, too. I wouldn't buy from anywhere else.
Car went in for over heating.They said it was a broken hose.They said they changed it and then called me and told me it will cost me $3500 on top of the $1200 I spent cause they said I had bad head gaskets on my LR3.Went to another repair shop and not only did they let the engine cover loose it was only a broken plastic part.I am so upset being that I thought this would only happen in a little repair shop...Get a estimate before you let them work on your car. Don't trust this ... Read More DealerRater - Jul 13, 2011